Grow more organized with your thoughts. Your calendar. Your plan. Your actions.

Grow more confident in leading others. Handling conflict. Following a calling. 

Grow more influential in your community. In employee engagement. In your customer’s experience. Even with yourself.

There’s no shortcut to your personal and professional growth. 

Just a willingness to work on the hard stuff. To wrestle.

It’s a method that is, literally, ancient. And it is an exclusive approach Hip Socket provides clients today. 

Blog

• Eliminating friction in your customer experience
  A thought-provoking Substack article argues, “We had overestimated the value of ‘human relationships’. Turns out that a lot of what …

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• Are you guilty of people triangles? They’re making things worse. …
  Have you been outsourcing the hard work of addressing employees directly? Triangles are draining your team–but there are simple techniques …

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• It’s a myth! “Praise in public, criticize in private.”
  Welcome to our Myth Busters series! Is it really true you should praise in public, criticize in private?  Tune in …

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• Do you know your employee’s TWO agendas?
  Most managers coach on the surface… 📌 Goals. Actions. Accountability. Performance. But the best leaders know something deeper is always …

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What People Are Saying…

I’ve reached levels in my career that I didn’t think were possible, and that wouldn’t have happened without Mark.

Mike Hilton

Our sales continue to climb and the ability to work together as a team is on the rise as well.

Steve Reichert 
General Manager and Partner, Northgate Ford

The DEEP process drove more and better communications and measurements of KPI’s on each project.

Thomas Alexander
Director of Human Resources, Dwyer

I am especially happy with the Dealership Improvement Committee you helped us form.  They meet bi-weekly and come up with great ideas that have helped us improve processes and efficiency as well as employee and customer satisfaction. 

Bob Kain
General Manager, Jack Kain Ford

It was great having you back, Coach. Everyone was talking about your visit, and the newbies said if they had had you at the last company they worked for they might still be there. Glad they didn’t and we do! Feeling happy.

Employee of client using leadership development workshops

My favorite day of the month is when you visit. You have the unique ability to not only calm and soothe all of us, while also somehow pumping us up and inspiring us to be our best and stop at nothing.

Meghan Moses
General Manager, Moses Ford Lincoln BMW

Your coaching session was super beneficial. Using what I got out of it changed the tone of my whole week. I feel like my relationship with my boss took a huge healing leap today.

One-on-one coaching client

Yesterday was worth every penny for our team—and then some. We are still furloughed, but you are essential. They’re excited to see you. And we need you more than ever right now.

Mary Quinn Ramer
President, VisitLEX