safety razor

Mark’s safety razor: our authentic episode about authenticity

Safety razors, old coffee-making methods, vinyl records and the Squirrel Nut Zippers have something to say about what kinds of customers and employees you are seeing. Special thanks to 4th Level Roasters … D&V Barbers … and Mark’s blog where these kinds of thoughts have been percolating for a while. (This wasn’t meant to be an episode. But an off-the-cuff discussion of …

“Declarative questions”–an oxymoron or a Jedi-level move for hiring, coaching & sales?

Instead of asking direct questions, you make confident, open-ended statements that invite response, insight or clarification. Isn’t that breaking the rules? No! And it has a particular set of advantages–tune in for more.  Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.  Spotify Apple Amazon

inquiring leaders

The Inquiring Leader: The myth of the natural leader (Inquiry is a skill, not a personality)

From their new book: Mike and Mark take aim at one of the biggest lies in leadership: “Great leaders are born, not built.” Learn how to flex your leadership muscles of inquisitiveness in this episode. (Want more articles? Here are a scholarly explanation of dialogic leadership and a short piece from Mark explaining how slowing down leads to learning.) This episode …