“Training without coaching is a waste of time.”

The quote in the title is from Dr. Howard Hendricks. And it speaks to the connection Hip Socket strives to make between my work, coaching, and my passion, classical thought. Perhaps you don’t have time to read the sales-oriented white paper at this site, but the statistics in the summary are damning. Two in particular: Sales trainees forget half of …

Stop delegating and start developing

As a manager, one of the few things you cannot delegate is developing your people. In fact, even when you do delegate, it must involve developing. Don’t take my word for it: Here’s the Harvard Business Review’s approach. Think of it as a bullseye (free download here). What training, coaching and feedback do you need to give in order to …

How to Keep Employees

Some quotes over the years from my clients on their fight to keep employees. “If they can just pee in a cup, that’s all I ask.” “As soon as we train them, they leave.” “He just changed his mind once on the job.” “He probably wasn’t a good fit anyway.” (Years after the pee-in-the-cup statement:) “Frankly, I just don’t even …

Nailing Zoom

Some of my clients have always met with me exclusively through Zoom. But when the pandemic forced other clients to use videoconferencing, I was surprised by how it helped.