A general manager made an observation, and maybe you’ve seen it too. Some employees are rude–or the opposite, fawning. Is it possible that it’s just a lack of self-worth? Tune in to learn the symptoms that point to an employee self-worth issue–and what a manager can do about it. Interested in coaching or training on these topics for you or …
4 words, 3 letters: the art of recognition
How can something so basic be so instrumental to employee engagement and retention? Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify Apple Amazon
Your organization is leaking workers in these two career paths
Fascinating research from Decision Dynamics reveals why some employees seem to lose motivation after a while–and why great employees become mediocre managers. Are you leaking solid talent? Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify Apple Amazon
The Inquiring Leader: The Magic Accountability Question
If your team always agrees with you–but never takes action–this episode’s for you. It’s time to stop settling for input … and start asking for ownership. From Mike and Mark’s new book, “The Inquiring Leader“–buy it here! Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. …
The Inquiring Leader: Five downsides to being the Answer Guy
From Mike and Mark’s new book, “The Inquiring Leader:” It’s easier, more efficient, to be the Answer Guy–the leader who gives all the direction and tells people what to do. Or is it? There are limitations to directive leadership. … Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …
Resting is rusting! Be like Buc-ee’s and be better at being better.
Are you improving your organization? Not good enough! You have to, as Seth Godin says, “be better at being better.” Continuous improvement, kaizen, is the name of the game. We talk about the signs that you’re settling for less than that–and habits to improve your continuous improvement culture. Interested in coaching or training on these topics for you or your …
Want engaged employees? You need “Growth.”
The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …
Want engaged employees? You need to meet “Basic Human Needs.”
The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …
People are smart! (No, really!) They just need a reminder.
The man whose face launched a thousand memes (warning: language) figured out long ago the importance of reminders over instruction. Reminders help us maintain habits and practices. And stories are reminders on steroids. Stay tuned for wisdom from the Dr. Johnson. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! …
Transitioning from Go-To Person to Empowering Leader!
Your boss was incredibly successful because he or she had you! What happens after you get promoted and the team you are now leading no longer has a “you?” Recreating yourself as a leader means shifting focus from personal achievement to team empowerment. Your new role is about creating opportunities for others to shine, building trust and independence. Interested in …