From Barry Manilow to Randy Newman to Dr. John. There is a thread–see the last two weeks’ entries. Here he is backed by the Dirty Dozen Brass Band, also featured here before. (The original featured New Orleans funk legends the Meters.) It’s a good tonic for anybody struggling with Imposter Syndrome. Or a bad mood.
Podcast 78: You can‘t order excellence: Lessons from the new book “Coaching Amplified!”
We’ve discussed Mike’s Respect-based Performance Coaching method in previous episodes. Here’s another insight from Mike’s new book–one that can change your life: You can’t order excellence. More insights from the book can be found in these previous episodes: How do you coach? Three things you need for your coaching to succeed: Trustworthiness Care Commitment We would love your questions and …
Podcast 76: What does your brand promise?
The name of your organization–even your name–can raise or lower the value of anything connected to it. How do know if it’s valuable? And how do you increase that value? We would love your questions and comments for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify or Apple … or view below.
A book you need: “Coaching Amplified!”
I just finished reading a recently published book: “Coaching Amplified!” by Mike Marshall. I had a chance to see the unpublished manuscript and have been excited to share this with the world. (Yes, I know the author. No, he didn’t ask me to review it.) Here’s my 30-second review: If you manage people, you have a responsibility to help them …
Customer fits: What is the employee responsible for?
I, like you, have witnessed bad customer behavior during the pandemic. Just this week, I heard a 10-minute phone call where a customer threatened to bring a gun to my client’s establishment and perhaps some gang members. I, like you, have found myself saying, “I’m just going to control what I can control.” We can’t control rogue customers throwing fits. …
Podcast 74: No more excuses! Lessons from Fiverr
When writing and publishing his first book, Mike discovered something through his use of Fiverr. And whatever you are trying to accomplish, the discovery will help you get things done, too. We would love your questions and comments for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify or Apple … or view below.
Which version of being intentional works for you?
I have a client who has been reading coach Urban Meyer’s “Above the Line.” Meyer discusses the Success Formula: E + R = O. That is, an Event plus my Response to that event yields the Outcome. Events happen to us. What is under our control is how we respond to those events. Meyer points out that it is not …
“Why should I care?”
If Simon Sinek’s Golden Circle is a bit too abstract for you, this might help. It’s from Carmine Gallo, author of “The Storyteller’s Secret,” in Inc. magazine: “Steve Jobs Was the World’s Greatest Salesman Because He Answered The 1 Question on Everyone’s Mind.” We are all selling something. How might Gallo’s question help you with your customers? Your coworkers? Your …
Fighting addictions (even to phones) with naming
The second half of a recent Fresh Air features Dr. Anna Lembke and her new book, “Dopamine Nation.” It’s about the brain’s reaction to pleasure and pain, and how that relates to addictions. She asks her patients struggling with addiction to practice “radical honesty.” And so one of the things I recommend to my patients in addition to, you know, …
Podcast 72: How do you use the seven coaching questions?
Bonus Episode! Mike and Mark’s last two episodes covered seven key coaching questions … but what does it look like to use them? Stay tuned for tips on how to make the most of the questions. To go deeper, see “The Coaching Habit” by Michael Bungay Stanier. We would love your questions and comments for future episodes: …