“Why should I care?”

If Simon Sinek’s Golden Circle is a bit too abstract for you, this might help. It’s from Carmine Gallo, author of “The Storyteller’s Secret,” in Inc. magazine: “Steve Jobs Was the World’s Greatest Salesman Because He Answered The 1 Question on Everyone’s Mind.” We are all selling something. How might Gallo’s question help you with your customers? Your coworkers? Your …

Good managers ask more questions

I’ve had this article bookmarked for some time now because it’s so practical: “Why the best managers ask the most questions.” The author has four practical suggestions for asking more questions. Given our recent posts about listening to sell, listening to receive feedback, listening as a part of wrestling to grow … well, you get the idea. We think listening …

Simone Biles and our podcast

I have tried to stay away from topical, current-events content here. But I couldn’t let this one pass. Many have posted about Simone Biles and her withdrawal from competition at the Tokyo Olympics. This particular post went viral on Facebook, and it’s worth a read. The short version: We all need to be careful about valuing our entertainment, a gold …

Podcast 48: How do you recognize people–and why?

Subscribe and listen on Spotify or Apple … or watch below. We’re taught to say “thank you” from childhood. Why is it so powerful for adults … and why is it so hard? Mike and Mark share stories about its power and how to apply it. Resource: “The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People” …