Beyond words on the wall: We get better when we align with our values

If talking about corporate values makes your eyes roll, this episode is for you. A culture of continuous improvement requires that you uncover your DNA: your values.  Defining them–and the stories behind them–lead to an organization that can live them out. The hosts share several exercises you can use to uncover those values.  Hat tip to “Co-Active Coaching,” “Start with …

Vision: See the future so you can be the future

If you want to “be better at being better,” you need a vision. Mike and Mark share tools they use to help individuals and organizations develop a culture of continuous improvement. All you need is a penny, a blank sheet of paper and some crayons. … Herb Mast’s “Intentionality for Leaders.”  Interested in coaching or training on these topics for …

Buc-ee's sign

Resting is rusting! Be like Buc-ee’s and be better at being better.

Are you improving your organization? Not good enough! You have to, as Seth Godin says, “be better at being better.” Continuous improvement, kaizen, is the name of the game. We talk about the signs that you’re settling for less than that–and habits to improve your continuous improvement culture.  Interested in coaching or training on these topics for you or your …

Dignity and Excellence: The West’s culture code

Do you strive for Excellence? Do you honor Dignity? If you don’t have both, you’re missing out on what made the West so successful. Enjoy some ideas from Mark’s upcoming book, “The Lost Tools of Business.”  (Mark’s podcast interview on Refining Rhetoric is found here.) Interested in coaching or training on these topics for you or your team? We’d love …

A PR expert’s advice on public relations, Gen Z and AI

It doesn’t take a genius–but we have one anyway! And he’s here to help you understand your organization’s messaging, the next generation of workers and artificial intelligence.   Introducing Mike and Mark’s friend and colleague, Baylor University lecturer Matthew Brammer.  After marketing communication and PR roles (including a long stint with the National Hot Rod Association), Matthew began helping clients …