Costly culture failures That’s not meant to be an over-the-top headline. But I hope it sobers your thinking on your “intentional culture.” I shared this article with clients in 2018. It reviews several of the scandals that took down business leaders and organizations at the time. (Those scandals have since been replaced with yet more scandals and takedowns.) A money …
Want performance? Learn your stories.
Your organization’s performance improves as soon as you start paying attention to your stories. They are the building blocks of your culture. First things first: Let’s define culture as “how we do things around here.” If “how we do things” is “with excellence” or “showing ultimate care” or “always serving the customer” or [insert what makes you stand out here] …