The story of one particular Crucial Conversation

Another plug for the resources we are compiling here: We literally have a Resources page that features collections of podcast episodes, articles and downloads.

Here’s one that my podcast partner, Mike Marshall, and I were particularly happy to bring to the world: resources for the important book “Crucial Conversations.”

And let’s add to that with this wonderful–and true–story about a particular Crucial Conversation that happened, I’m guessing, in the late ’80s or early ’90s. The author, Phil Van Hooser, was a colleague of my dad and is to this day a family friend. Phil has a way with words in telling a tale. This is a good one.

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