A clickbaity title, but check out the three articles that came across my desk at the same time: Arthur C. Brooks has a new book in which he discusses a 1930s Harvard study that followed men into their older ages. He points out that those who were happy set habits in their younger years–seven habits, to be exact. One was …
Meme watch: We’re getting rough on retail employees (again)
Over the last few months, society has changed, yet again, its expectations on retail customer service. I base that statement on three things: Conversations with clients Observations while I’m shopping Recent memes. Memes only tell us how people who are online and are willing to post and express themselves feel about life. (Never get tricked into thinking that online opinions …
Your meetings stink (and shouldn’t).
Memes from sales professionals are the best workplace memes: If you feel this way about your meetings, imagine how attendees feel. Meetings are such a huge opportunity to inspire, to reach consensus, to MOVE FORWARD. If you are struggling with how to structure yours, contact me–I love helping managers think through their goals on this. Also: Hip Socket has some …
Blind Man’s Find the Gas Rag
Years ago I went camping occasionally with some friends. I was on the periphery of this group of guys, but a story from one of our trips must be told. It was the day they created a game I call Blind Man’s Find the Gas Rag. These men were hilarious. They were always coming up with new ways to entertain …