Below you'll find a list of all posts that have been tagged as “automotive”
Sometimes, it DOES take a genius. Meet our friend, Dom Genova. He is an expert at customer experience, marketing and entrepreneurship. Dom’s success as a car dealer boiled down to ensuring his customers didn’t get taken advantage of by the car biz. Now he has a book to help others. And it’s good! Interested in coaching or training on these …
Some good news for my car dealership clients from the latest global survey of consumers about purchasing electric vehicles. There are lessons here for all of us. From McKinsey & Company: Despite enthusiasm for digital, traditional approaches remain popular. Forty-four percent of consumers say that they value a personal connection, and 40 percent say that they appreciate the opportunity for …
Auto industry legend Tim Jackson returns to discuss his many electric vehicles. The former president and CEO of the Colorado Automobile Dealers Association, Jackson is a member of the Colorado Automotive Hall of Fame and organizer of the Clear the Air Foundation. His upcoming book covers the auto industry’s past, present and future. Are EVs the future? Tune in to …
Mike talks to auto industry legend Tim Jackson, the former president and CEO of the Colorado Automobile Dealers Association. A member of the Colorado Automotive Hall of Fame and organizer of the Clear the Air Foundation, Jackson’s upcoming book covers the auto industry’s past, present and future. Tune in to hear the naming of two hit bands … the reason …
Years ago, a business friend of my father asked me to conference call with him and another gentleman. They were developing a new service to better sell cars online. They needed someone to start selling it to dealerships. I had relationships with many dealers in many states. They thought that, since I could open those doors, I would be a …
When I was a kid, I had a lot of Hot Wheels. If you’ve ever watched our podcast, you will have noticed a few on the shelf behind me. Two of my favorites: a De Tomaso Pantera and a 1962 Corvette. Just one little problem: They aren’t Hot Wheels. They are Matchbox cars. At the time, it seemed like all …
The skilled labor shortage touches many industries. Here’s a perspective (a panel in video and article forms) from the custom integration industry. (I used to handle PR for panelist Paul Starkey’s previous firm.) What caught my attention: We have to operate out of an abundance mindset. If you think technicians (of whatever stripe) are scarce, you are desperate for anyone …
This post is for the sake of my many automotive clients. You have heard through NADA or your state association that the FTC’s new Safeguards rules go into effect early December. I don’t know if you are ready, but here are two thoughts. This is one more opportunity to “chunk it down.” You could work on a big issue like …
Automotive News produces really informative videos. This 4-minute briefing on Serra Automotive’s inventory sourcing is a great example. One of my mentors worked for Al Serra for a long time and has great respect for the team. The opening lines from current President Matt Serra gives me clues as to why: From a values perspective, the way we think about …
“I’ll show you wiggle room.” Jalopnik invited readers to send in their worst car dealership experiences. Quite an entertaining read. It will definitely make you think of “the Sales Badger.” Buried in the middle of Jalopnik’s list is a story shared by an employee of a dealership. Here’s the introduction: I’m lucky enough to actually sell cars at a dealership …