Safety razors, old coffee-making methods, vinyl records and the Squirrel Nut Zippers have something to say about what kinds of customers and employees you are seeing.
Special thanks to 4th Level Roasters … D&V Barbers … and Mark’s blog where these kinds of thoughts have been percolating for a while.
(This wasn’t meant to be an episode. But an off-the-cuff discussion of authenticity is pretty authentic. …)
Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.