Do you strive for Excellence? Do you honor Dignity? If you don’t have both, you’re missing out on what made the West so successful. Enjoy some ideas from Mark’s upcoming book, “The Lost Tools of Business.” (Mark’s podcast interview on Refining Rhetoric is found here.) Interested in coaching or training on these topics for you or your team? We’d love …
DiSC: How to work with anybody
Mike and Mark kept meaning to record an episode on DiSC, and Mark had a request for the very same thing after a recent speaking engagement. Two questions! That’s all it takes to tap into a system used to describe and make use of our differences for, literally, millennia. (If you’d like to take Wylie’s excellent DiSC assessments, drop us …
What do you meme?® Shocking reactions from “Triangle Factory” workers … which one are you?
Introducing our new series on memes that are going viral with employees–and have something to say about their engagement and your leadership. How informed are your workers? If they are not proactive about getting informed … are you the reason? Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …
Author Chris Hunsicker: How to gain a non-duplicatable competitive advantage
Do you suffer from Mood-Dependent Excellence? Do you know why your back-to-basics meeting won’t solve your problems? Do you understand the difference between training and coaching? Chris Hunsicker joins Mike again to unpack a chapter of his book, “Unstoppable Culture: A Step-by-Step Guide to Create a Relentless, Results-Driven, High-Performing Team.” Grab a pen–lots of practical tips in this episode! Interested …
Leading in crisis–and a plot twist
The CDK shutdown: A crisis so big it impacted the GDP. Mike and Mark watched a firm not just survive but thrive, thanks to five key behaviors. And it turns out there is a plot twist involved. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
The fall of BeReal and the rise of Dave & Buster’s gambling: Four ways to engage an online, overly stimulated workforce
We are always online, always stimulated. Apps that attempt authentic experience fail … but your phone can alert you to gamble on Dave & Buster’s games. (You read that correctly.) How can your employee experience engage such online, overly stimulated workers? There are four keys. … Interested in coaching or training on these topics for you or your team? We’d …
It’s a dog-eat-dog world–right?
A classic American novel spells out the philosophy that many have in the workplace. If your workplace struggles with politics, retaliations and victimhood, Mike and Mark have a reset. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
“We’re always talking” is not good enough: The five conversations that drive performance
Mike and Mark have heard it before: “We’re always coaching around here.” What if we told you that talking isn’t necessarily coaching? And that there are five different types of talks you must have in order to drive performance? Your hosts reveal Gallup’s clear findings in this episode. Interested in coaching or training on these topics for you or your …
Hey Boomer: Don’t tell your hard workers McDonald’s is hiring
Mark shares a true story about Baby Boomers misunderstanding Millennial hard workers, and the disastrous results of not addressing negative feedback. If you care about employee retention, this one’s for you. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Booker T: Mistreating others hurts YOU
Mark is still fired up about Booker T. Washington. His take on his slaveowner father blew us away. Washington has something to teach us about how we handle mistreatment of people in the workplace. Resources mentioned: Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.