Was Socrates the original coach?

Plato’s “Meno” gives some clues on how Socrates used a coach approach–in some ways–and predicted the content of the bestseller “Crucial Conversations.” How can you use elements of the Socratic Method? Our “Crucial Conversations” resources can be found here.  Or, interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …

safety razor

Mark’s safety razor: our authentic episode about authenticity

Safety razors, old coffee-making methods, vinyl records and the Squirrel Nut Zippers have something to say about what kinds of customers and employees you are seeing. Special thanks to 4th Level Roasters … D&V Barbers … and Mark’s blog where these kinds of thoughts have been percolating for a while. (This wasn’t meant to be an episode. But an off-the-cuff discussion of …

Three kinds of stories your culture must discover and share

Want a corporate culture as strong as Western Civilization itself? Find your stories.  Mark and Mike discuss the importance of stories in shaping culture and their potential impact on an organization. They discuss three kinds: “origin stories,” “stories of bad times and lessons learned” and “stories of heroes and triumph.” They can help you and your people not just understand …

Booker T’s ancient secrets to communicating

What if you could always effectively communicate and persuade employees, customers and leadership? Our special double-length episode celebrates one of America’s most successful communicators, Booker T. Washington. His method illustrates one of the world’s oldest communication methods: the “five canons” of classical rhetoric. Click here for our episode on the first canon’s tool, the “common topics.”Questions? Comments? Ideas for future …