How can something so basic be so instrumental to employee engagement and retention? Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify Apple Amazon
Mark’s safety razor: our authentic episode about authenticity
Safety razors, old coffee-making methods, vinyl records and the Squirrel Nut Zippers have something to say about what kinds of customers and employees you are seeing. Special thanks to 4th Level Roasters … D&V Barbers … and Mark’s blog where these kinds of thoughts have been percolating for a while. (This wasn’t meant to be an episode. But an off-the-cuff discussion of …
Dom Genova: How a creative survived a bureaucracy
Guest genius, Dom Genova, returns to explain how a creative entrepreneur survived a stifling culture to launch a successful car dealership that won awards for ethics. Dom’s success as a car dealer boiled down to ensuring his customers didn’t get taken advantage of by the car biz. Now he has a book to help others. Also check out Dom’s podcast …
Your organization is leaking workers in these two career paths
Fascinating research from Decision Dynamics reveals why some employees seem to lose motivation after a while–and why great employees become mediocre managers. Are you leaking solid talent? Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify Apple Amazon
Better at being better: Continuous improvement culture is a habit, not a finish line
We conclude our series on fostering a culture of continuous improvement by talking about how it needs to be … continuous! You need regular check-ins that look at progress through three different lenses. And there are pitfalls to avoid when you do that. Interested in coaching or training on these topics for you or your team? We’d love to hear …
Better at being better: Your idea needs an owner–who isn’t punished
Champions: It’s a corporate buzzword … and it is a crucial element for anyone hoping to develop a culture of continuous improvement. 3M, Pixar and Intuit all have lessons for us to learn about how to–and how NOT to–engage champions for your initiatives. Are you punishing your champions? Interested in coaching or training on these topics for you or your …
Better at being better: Be like Elon and experiment responsibly!
There are four things you need to have for a pilot to be a success–even if it fails. In our ongoing series on creating a culture of continuous improvement, we discuss how to pilot your innovative ideas. Google, HubSpot and SpaceX have lessons for all of us. Interested in coaching or training on these topics for you or your team? …
Better at being better: Too many ideas? Not enough time? We can help.
In our ongoing series on developing a culture of continuous improvement, it’s time to start filtering all of those ideas you’ve collected. If you are overwhelmed, take a pruning lesson with this episode: There are many prioritization techniques and time management strategies, such as the Eisenhower Matrix and the MoSCoW method. Improve your strategic decision-making by focusing on high-impact activities …
Put your ego aside: Your people can help you “be better at being better”
In our series on developing a culture of continuous improvement–as Seth Godin says, “being better at being better”–it’s time to share how you FIND those improvements. How do you create an idea bucket … with a tap? Mike has lots of experience getting teams to share their ideas. Interested in coaching or training on these topics for you or your …
Beyond words on the wall: We get better when we align with our values
If talking about corporate values makes your eyes roll, this episode is for you. A culture of continuous improvement requires that you uncover your DNA: your values. Defining them–and the stories behind them–lead to an organization that can live them out. The hosts share several exercises you can use to uncover those values. Hat tip to “Co-Active Coaching,” “Start with …