“Mr. Ramsay, this is American Express. Did you just spend $600 at the Levi’s outlet store in King of Prussia, Pennsylvania?” In case you are wondering, that was NOT what I wanted to hear while standing in a client’s conference room getting ready to start a meeting. Here is how it happened: The night before, I arrived at a hotel …
Going back to work: stress, or GOOD stress?
The Wall Street Journal says people are stressed about returning to work. We were also stressed about the pandemic. And about working from home. There’s just a lot of stress out there, I guess. And Stanford psychologist Kelly McGonigal says that can be a good thing. Wired to protect A few years back I was talking to someone at a …
Emotional Intelligence primer
This is a lovely summary of Daniel Goleman’s seminal work on Emotional Intelligence. It starts with what and who, then moves into why, EI matters. Great quotes from the book are listed at the bottom. I’m posting it here because it’s good stuff … and also because it ties in directly to our current podcast series on “The Lost Tools …
- Page 2 of 2
- 1
- 2