Toyota has been synonymous with quality for decades. Part of the secret is the company’s distinct way of operating, which has been a gift to companies and managers worldwide. Perhaps you know one of those gifts: kaizen. Do you know about genchi genbutsu? It has kept Toyota’s quality high … and it will prevent you from ever jumping to a …
Good news and some mixed news about EV customers
Some good news for my car dealership clients from the latest global survey of consumers about purchasing electric vehicles. There are lessons here for all of us. From McKinsey & Company: Despite enthusiasm for digital, traditional approaches remain popular. Forty-four percent of consumers say that they value a personal connection, and 40 percent say that they appreciate the opportunity for …
Size matters: Debunking the conventional wisdom of team size with David Adamec
Mark interviews one of the savviest coaches he knows, David Adamec, on his research into the best size for a team. There is a formula … Steve Jobs even had a Rule about it … and Dave wishes he had known all this when he assembled a team to break a Guinness World Record. For more on how David can …