What if you could always effectively communicate and persuade employees, customers and leadership? Our special double-length episode celebrates one of America’s most successful communicators, Booker T. Washington. His method illustrates one of the world’s oldest communication methods: the “five canons” of classical rhetoric. Click here for our episode on the first canon’s tool, the “common topics.”Questions? Comments? Ideas for future …
The 5 questions you need to think things through
Are you interested in thinking things through? Communicating? Since the time of Aristotle, there has been a powerful tool to help you do both. Mark explains. Download the free handout with sample questions and an example here on our extensive Resources page. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Podcast 109 – Crucial Conversations: Start with the heart
When you identify a high-stakes, emotional issue with strongly opposing views … how quickly do you discuss it? Or do you resort to “silence or violence?” As promised last episode, welcome to our series on how to have difficult conversations. We are using the excellent “Crucial Conversations” as our inspiration. Whether you have to tell somebody they smell bad, discuss a …
Ensure you think things through using the “Common Topics”
Signs that your team needs to better think things through: You don’t meet to discuss it and instead decide on your own. You do meet to discuss it but have no disagreement in the room. The meeting is short or feels like checking a box instead of having a discussion. There is little silence during the meeting. There are few …