It’s the model of education that built a culture that has lasted millennia. It’s so profound–and so simple–that we can explain it in 15 minutes. Are you using all three elements in your training? Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Training employees classically … like Mr. Miyagi
In training your people, have you skipped one of the three main steps? I’m referring to the ancient method of classical education known as the Trivium, the “three roads.” You might call it the Karate Kid method. The Three Roads You know what society called classical education as late as the 1800s? “Education.” It’s just how education was done. Modern …
Podcast 109 – Crucial Conversations: Start with the heart
When you identify a high-stakes, emotional issue with strongly opposing views … how quickly do you discuss it? Or do you resort to “silence or violence?” As promised last episode, welcome to our series on how to have difficult conversations. We are using the excellent “Crucial Conversations” as our inspiration. Whether you have to tell somebody they smell bad, discuss a …
Ensure you think things through using the “Common Topics”
Signs that your team needs to better think things through: You don’t meet to discuss it and instead decide on your own. You do meet to discuss it but have no disagreement in the room. The meeting is short or feels like checking a box instead of having a discussion. There is little silence during the meeting. There are few …
Wrestle to grow
Ripe Fruit The story goes that one of Plato’s students invited him to come teach Dionysios, king of Syracuse. Dionysios was a decadent king, and the student hoped Plato could help the king learn to love wisdom, develop self-discipline and rightly lead his people. Instead, the king exiled Plato’s student, then kept Plato under an informal house arrest. He couldn’t, …
Recruiting and retaining employees: Start your own school
This is absolutely fascinating look at recruiting and retaining employees (9-minute video): A Seattle Toyota dealership took technician retention from 30 percent to 95 percent … by starting their own school. The general manager hired away an auto repair instructor (and former tech for the store) who teaches in the store’s conference room and service bays. This, along with a …