Mike and Mark are back to discuss teams–this time, in comparison with tribes. Which do you need? And how do you identify if you have a tribe? Mentioned in the podcast: “Tribes” by Seth Godin. We would love your questions and comments for future episodes: Email Mike and Mark. Subscribe on Apple or Spotify.
What a black cemetery teaches us about self control
Plot twists ahead I read that this photo is one of a kind: the only surviving Civil War portrait of a black soldier with his family. As of 2010, it belongs in the Library of Congress archives. And, according to Rockcastle’s Mount Vernon Signal, the soldier has now been identified as Sergeant Samuel Smith, United States Colored Troops. The grave …
Chick-fil-A on recruitment
Here’s a flyer found in my bag of Chick-fil-A. How does this compare to your recruitment efforts? Out: income potential (unless you count a graphic of bills) In: growth (career, personal, educational) Also in: lifestyle (Sundays, insurance, work environment) Lifestyle trumps pay. We can debate why that is true for the workforce. But it’s harder to debate the results: Chick-fil-A …
Podcast 63: Do you have a team or a group?
What’s the difference between a team and just a group? Mike explains how he boils it down to one characteristic. He and Mark also share what it takes to take a group and turn it into a team. Some of the material references Patrick Lencioni’s phenomenal “The Five Dysfunctions of a Team.” We would love your questions and …
Are you growing or just changing?
Business trends How many trends have you participated in since you started your career? Here’s an example: In the olden days, companies strove for good customer service. When I was young, J.D. Power pushed statistically driven customer satisfaction efforts. Social media brought customer engagement to the fore … and now we talk about CX, customer experience. There were things to …
Horn Sections Make Rock Better: Why Does Love Got To Be So Sad?
This is a reader-submitted entry (thanks, Dan!). The copyright may force you to click on the link to go watch it directly on YouTube. It’s worth it. I saw Susan Tedeschi at a B.B.. King Blues Festival. We had to leave early, and it was indeed a thrill to hear B.B. coax out “The thrill is gone …” as we …
Sometimes you do NOT need a coach.
“We should have taken a long rest but, in those days, we couldn’t.” Sometimes you don’t need a coach. Sometimes growing is not the best option. Put another way: How many Everly Brothers hits would you sacrifice if you knew it meant the brothers could keep their sanity? They were often in conflict (mainly about politics, I gather). But boy, …
The simplest feedback method around
Our latest podcast discusses how important it can be to give frequent “Just-in-Time” feedback. We mention the AID method as a way to do that JIT feedback. It takes 60 seconds and can be used for positive or negative feedback. For those new to the tool, here is AID in a nutshell. You share three things: Action observed: “Tom, did …
Podcast 62: Just-in-Time Feedback: why, what and when
Subscribe and listen on Spotify or Apple … or watch below. Just-in-Time Feedback has benefits for the employer and the employee. But how do you give feedback so frequently? Mike and Mark share what works. We mention the AID method, which you can learn more about in episode 16. We would love your questions and comments for future episodes: Email Mike …
Horn Sections Make Rock Better: Tonight
I mentioned before a seminal moment in England where I learned about Supergrass. But I’ve never featured them on #HornSectionsMakeRockBetter. This is from their second album. Its bonus promotional disc has my favorite song they ever did, but alas! It has no horns.