The CDK shutdown: A crisis so big it impacted the GDP. Mike and Mark watched a firm not just survive but thrive, thanks to five key behaviors. And it turns out there is a plot twist involved. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
The fall of BeReal and the rise of Dave & Buster’s gambling: Four ways to engage an online, overly stimulated workforce
We are always online, always stimulated. Apps that attempt authentic experience fail … but your phone can alert you to gamble on Dave & Buster’s games. (You read that correctly.) How can your employee experience engage such online, overly stimulated workers? There are four keys. … Interested in coaching or training on these topics for you or your team? We’d …
It’s a dog-eat-dog world–right?
A classic American novel spells out the philosophy that many have in the workplace. If your workplace struggles with politics, retaliations and victimhood, Mike and Mark have a reset. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
New resources on our, well, Resources page
How did a French aristocratic lawyer in the 1830s make so many insights about the United States of America? How is so much of it still relevant not just to society–but to how we run businesses? Visit our Resources page. Go straight to the list of items for our Workplace Book Club and scroll to the bottom. There you’ll find …
Beyond the Golden Rule: You don’t lead a room full of you
The cross country meet ended in tears–and a reminder that people have incredibly different preferences for how to interact with the world and think. For the first time on the podcast, we discuss the timeless DISC model for behavioral styles. Are you coaching, recognizing and training in a way that meets your team members’ preferences? The Hip Socket site has …
The devil’s playground
Idleness is the enemy of the soul. Therefore, the brothers should have specified periods for manual labor as well as for prayerful reading. We believe that the times for both may be arranged as follows. … With these sentences St. Benedict begins chapter 48 of his influential Rules. I’ll spare you the history lesson except to say that his short …
Celebrating corporate culture before the Honeymoon is over
When are you allowed to celebrate a good corporate culture? The short answer: when the Honeymoon is over. The long answer: Les McKeown of Predictable Success has another good one here discussing how your corporate culture may not be as amazing as your think. (In fact, if you spend a lot of time talking about how amazing it is, that’s …
The Dad Shoe strikes again
Remember when we talked about the passion that led to the Dad Shoe? That the designer cared for the customers’ needs and launched a rabid fan base? Here’s a similar story: American-made SAS shoes have been “form follows function” for a long time. And now, some people are rejecting slickly designed shoes in favor of what some might call the …
Dude Perfect: Mark attends the Panda-monium Tour
In episode 136, Mark introduced Mike to Dude Perfect. Now he and his family have attended the Panda-monium Tour. It’s time to debrief the fun. When you know your why … when your why is your brand … success is simply a matter of staying true to your brand’s promise. Insights for every organization in this one. P.S. Lots of …
Weird update on your emerging customer base
More news from the frontlines (i.e., the internet): In an earlier post, I pointed out that Gen Z is approaching car-buying with a sense of despair. Some of that despair is going to trickle out to other purchases. Any business hoping to attract Gen Z should ensure its experience matches the promise of its brand. The Gen Z customer will …