This Christmas season, I have been thinking about stories, fasting, gifts and coffee. “Because you rescued me.” At the end of summer, we visited the beach. My 4-year-old was floating in a stream that flowed into the ocean. She wore floaties, even though it was just a foot deep. Until it wasn’t. We hadn’t realized there was a cliff of …
How a connected car might change the dealership model
The gurus call it the Internet of Things. You may be asking why your toaster needs to be connected to the Internet, but we can all see the benefits of a car that can talk to other cars on the road, or receive updates from the factory remotely. (We can also see the dangers of a car so online it’s …
Podcast 88: Stay curious: the key to a growth mindset
Our last episode suggested you “ask one more question.” That habit is built on the foundation discussed in this episode. The humility to stay curious and confess “I don’t know” is the key to growth. We would love your questions and comments for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify, Amazon or Apple … or …
AR and VR: How bad it could be
As mentioned in the first post in this series on AR, VR and the metaverse, young Mark Ramsay loved cyberpunk novels. Introduction to cyberpunk Perhaps your thoughts range from, “Really, Ramsay? Who cares?” to, “Why study cyberpunk novels and films?” Here’s why. They are entertaining. The genre’s greatest voice, William Gibson, has novels that read like modern-day Raymond Chandler, thrilling …
Horn Sections Make Rock Better: Blue Christmas
That Stray Cat, Brian Setzer.
Mental health stigma: Transparency is profitable
This lengthy article from McKinsey & Company covers how to address the stigmas (they say there are three of them) against mental health in the workplace. Buried down in the article is this point: Encourage leaders to share their experiences with behavioral-health challenges. This often-undertapped channel (only 24 percent of employers reported using their C-suites to communicate about mental health) …
Great advice from an award-winning client
I’d like to congratulate Soft Shoe for yet again winning the Gold Medal Service Award from Footwear Insights. I’ve had the privilege of serving Soft Shoe for a few years now. They take serving the employee, and what they call Customer Service Mode for customers, extremely seriously. Here’s a list of customer service advice from Gold Medal winners, with Soft …
Horn Sections Make Rock Better: Glad Tidings
How about some Van Morrison, just in time for the holidays?
Podcast 87: Ask one more question
A short episode for a simple subject: Asking one more question can transform the interactions you have with others. We would love your questions and comments for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify, Amazon or Apple … or view below.
AR and VR: What you need to know
Everybody is now talking about VR, AR and the metaverse. I’ve been thinking about them since reading cyberpunk novels in my teens. If that sounds silly, stay tuned. VR/AR are here. They are helpful. And those novels paint a dire warning about what’s to come for your work and family. Introduction to AR You’ve probably been experiencing AR—augmented reality—for some …