AI rewrites a memo: From foul-mouthed to corporate vanilla–is this a good thing?

Have you ever wanted to tell off a coworker? AI can help you … not get fired. A memo rewrite has gone viral–but is the rewrite really any better?  “Karen from Accounting” is going to be replaced … but what are the human soft skills that AI can’t replace? And could AI be a tool to help you engage with …

When the suffering stays

“Now Dad, your job is to hold her shoulders down. Don’t let up under any circumstance.” When my oldest turned 1, the pediatrician wanted to do some bloodwork. He wanted to eliminate some concerns, and to do that, he needed vials of blood. I pressed her shoulders against the mat. The nurses pierced her and began to draw out blood. …

More people, more problems–and their two solutions

“One, one, two, three, five … eureka!” Thanks to a parrot saying that in the series Mathnet on Square One Television, I will always remember the Fibonacci sequence. Growing problems I know there are maybe three of you left who remember that show. But you don’t really need to understand Fibonacci to profit from this Les McKeown article: “The Fibonacci …

Dealing with despair in the workplace

Suicide is a tragedy. When I started writing this post, I thought that introductory sentence might be over the top. But then news organizations started publishing the following headlines: “Canada offered assisted suicide to a Paralympian veteran who wanted a wheelchair lift installed: report“ “Canadian soldier suffering with PTSD offered euthanasia by Veterans Affairs“ “Trudeau Liberals to facilitate suicide for …

Teens aren’t buying cars: the case for CX

So it turns out Gen Z is less interested in driving and car ownership than any generation that came before it. They are getting their driver’s licenses later and driving less miles. Read the comments of The Washington Post article to get a sense of the change happening in culture. My generation, plus those of my parents and grandparents, view …