If you treat somebody like a child, they may act like a child. That’s why my podcast cohost Mike Marshall says good managers drop the attitude of “I’m just running a daycare. I’m a glorified babysitter.” (Read more about it in his book “Coaching Amplified!“) But it is easy to see why a manager might be frustrated to the level …
Podcast 108: The eight things that hinder your coaching
Mike and Mark talk through how to handle eight common things recent research revealed as roadblocks to coaching in an organization. No. 2 on the list is an excellent example of why we are so excited for our coming series on how to have difficult conversations. Listen in for a preview of this universal issue. We would love your questions …
For the first time ever: a rerun
I have overhauled the Resources page on this website. Whether it’s time management, working with your people, better thinking or having meaningful discussions with your team, Resources gives you downloadable materials to use. The emphasis is on practical next steps. Let me know what you think. Here’s the link.
Finally, an employee financial literacy program
I’ve said on here before that every workplace nowadays needs some sort of health program and a financial literacy program. Somebody is finally doing it: Automotive News – Austin Infiniti’s latest retention tool: Financial literacy Notice now simple it is. No vendor, no massive program. Just an executive assistant teaching four classes. They’ve already had employees pay off debts. And …
Podcast 104 (our two-year special!): The magic of Coach Wooden–an interview with his disciple
We’ve produced two years of weekly podcasts! To celebrate, here’s a fascinating conversation with a mentor of our mentor–who was mentored by the Wizard of Westwood himself. Lynn Guerin is CEO of the John R. Wooden Course. He partnered with Coach Wooden to create the course, sharing Wooden’s legacy of “timeless wisdom for personal and team success.” In our interview, …
Anxiety, screens, social media … and great books
Hip Socket exists to help clients grow more organized, more confident and more influential. And that growth only happens after they wrestle. Wrestle with what? We’ve spent a lot of time on this blog discussing what we are up against. Sometimes it’s acknowledging how burnout is a huge part of the modern condition. It’s why screen time is so dangerous. …
Podcast 97: “Just because you can …” – How delegation is development
Mark needed help with plaster. Mike wanted toast. The endings of both stories are examples of how managers can employ the link between delegation and development. We would love your questions and comments (and book ideas!) for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify, Amazon or Apple … or view below.
Damning words about screen time
I don’t normally share longer essays, but this one is worth the read: “How Digital Youth Became Unhappy–and Dangerous–Adults.” The gist: Well-off parents, especially those working in technology, LIMIT screen time for their kids. The article goes so far as to compare screens’ effects on the brain to crack cocaine. We’ve got the addiction ourselves, don’t we? Gallup just reported …
Why frontline workers burn out
Seth Godin has put his finger on burnout in the service industries. More on that in a minute. But first, let me share a picture of how a lot of frontline workers feel: high schoolers. It happens every year around the start of December. I noticed it about 10 years ago–but I suspect it has been going on longer than …
Redefining a good job, honoring one willing to work
“I’m looking for people who want a career, not a job.” I’ve had many clients, especially car dealerships, say that to me. I get the point. They want someone who is investing in their future. Looking at the big picture. Not just punching the clock and going through the motions. And while they look for those types of employees. … …