We’re doing something weird on the podcast next week, so I want to give an introduction: A recent series on this blog discussed the immersive technologies that may lead to a metaverse. (If this viral video from Walmart is any judge, we aren’t quite there yet. … Elon Musk isn’t impressed either.) It also discussed how cyberpunk authors predicted such …
Coaching for sales is about much more than numbers
I had been doing professional facilitation and coaching for a number of years before I pursued coaching from a program aligned with the International Coach Federation. When I interviewed a possible training institute, I would ask, “Is this life coaching? Because I don’t want that. I don’t want businesses to think of Oprah Winfrey or something like that when they …
Podcast 90: What does coaching look like? Mark coaches Mike
What you’re about to hear is real. It is a recording of a live coaching session between Mike and Mark. Managers are supposed to coach. But what does it look like? Sound like? We would love your questions and comments for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify, Amazon or Apple … or view below.
How a connected car might change the dealership model
The gurus call it the Internet of Things. You may be asking why your toaster needs to be connected to the Internet, but we can all see the benefits of a car that can talk to other cars on the road, or receive updates from the factory remotely. (We can also see the dangers of a car so online it’s …
AR and VR: What you need to know
Everybody is now talking about VR, AR and the metaverse. I’ve been thinking about them since reading cyberpunk novels in my teens. If that sounds silly, stay tuned. VR/AR are here. They are helpful. And those novels paint a dire warning about what’s to come for your work and family. Introduction to AR You’ve probably been experiencing AR—augmented reality—for some …
Trolls in the back, and the heartless in the front
Some advice: If you are booked on a flight with me, and the flight goes through Charlotte, change your flight. But maybe two times, I have never flown through Charlotte in one day. My flight gets canceled, I miss the connection or–yesterday was a new one–I am taken off a plane about to depart because something is wrong and they …
Podcast 81: Don’t believe it until you see it: The power of observation
It’s a skill so basic it’s often forgotten. Observation has a number of benefits–if you do it the right way. Mike and Mark share what they’ve learned over the decades that can help you maximize performance with your team. We would love your questions and comments for future episodes: Email Mike and Mark. Listen here … subscribe on Spotify, Amazon …
Podcast 80: Why tripping over the truth is the key to change
If you and your team need to change, you’ll require a “significant emotional event.” Have you put yourselves in a position to “trip over the truth?” Resources mentioned in this episode: Andy Stanley’s interview with Horst Schulze (Ritz-Carlton) Why are your people here? (“building a cathedral”) We would love your questions and comments for future episodes: Email Mike and …
Podcast 78: You can‘t order excellence: Lessons from the new book “Coaching Amplified!”
We’ve discussed Mike’s Respect-based Performance Coaching method in previous episodes. Here’s another insight from Mike’s new book–one that can change your life: You can’t order excellence. More insights from the book can be found in these previous episodes: How do you coach? Three things you need for your coaching to succeed: Trustworthiness Care Commitment We would love your questions and …
A French aristocrat’s timeless lesson for the USA—and for employee engagement
Organizations like Gallup have been studying how to unlock employee engagement for decades now. It turns out a French aristocrat figured it out about two centuries ago. The answer lies in determining if you have citizens … or subjects. Democracy in America Alexis de Tocqueville toured the United States in the 1830s. He then published “Democracy in America.” Its outside-the-fishbowl …