Subscribe and listen on Spotify or Apple … or watch below. There are many coaching methods out there … but what do you need for any of those methods to work? Mike and Mark discuss how commitment takes coaching from an interesting conversation to a surefire way to make progress–and how to use your calendar to make that happen. Questions or …
Podcast 59: Three things you need for your coaching to succeed: Trustworthiness
Subscribe and listen on Spotify or Apple … or watch below. There are many coaching methods out there … but what do you need for any of those methods to work? The first of three things: trustworthiness. Tune in to learn the elements of trust–and, more importantly, how to demonstrate them. Questions or ideas for the podcast? Email Mike and Mark.
Going back to work: stress, or GOOD stress?
The Wall Street Journal says people are stressed about returning to work. We were also stressed about the pandemic. And about working from home. There’s just a lot of stress out there, I guess. And Stanford psychologist Kelly McGonigal says that can be a good thing. Wired to protect A few years back I was talking to someone at a …
Three car salesmen, three unbelievable stories
This is just neat. An Indian engineer who fled Sikh persecution became a car salesman in Canada. He became so good at it that he ended up running a dealership, then owning multiple dealerships. Now a millionaire, he’s the only NBA fan ever to receive a championship ring and to be inducted into the Hall of Fame. RELATED: I learned …
I love cigarette smoke
I love cigarette smoke. It’s only certain brands, and I couldn’t tell you which ones. Sometimes it’s even just the stale smell hanging in the air of a place frequented by smokers. I know smoking damages you, and I certainly encourage you to give up the habit. But when I smell the smoke, a precious thing happens: I hear a …
Are you a zombie company?
Are you having trouble hiring? Is it because you’re a zombie company? This post from Bloomberg is incendiary (scroll down to “And finally, here’s what Joe’s interested in this morning”). The basic argument is that there is a belief that some companies are kept alive only because of government help that makes their financing, resources, etc. cheaper. If they had to …
Your coworker, the flat-earther
There is an important point about employee engagement below. But first, a quote. Do any of the following coworkers sound like people you have known? If you can get past the old-fashioned (and hilarious) writing style, this list of bank employees will give you a smile: The place was full of quaint characters. There was West, who had been requested …
Hanging out at airports with Gen Z
I’m not quite sure what to make of this Vice article about “Airport Culture.” The short version: Generation Z in London have been taking the bus to the airport and using it as a hangout. It’s cheap. It’s safe. And you can people-watch or even connect with strangers–many of whom are in the middle of major life events. It is …
For when you don’t understand
We use empathy maps in my line of work. They are helpful to slow a team down so they can get into the heads and hearts of those they are trying to serve (or lead). A colleague passed along this great introduction to the exercise. While I usually see empathy maps used for understanding, say, a customer survey score, the …
Podcast 48: How do you recognize people–and why?
Subscribe and listen on Spotify or Apple … or watch below. We’re taught to say “thank you” from childhood. Why is it so powerful for adults … and why is it so hard? Mike and Mark share stories about its power and how to apply it. Resource: “The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People” …