Common fallacies: Seeing through what’s not true (part 4–Assumptions)

Some informative new episodes related to our series on “Crucial Conversations:” This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true. Identifying and naming these statements can keep you from losing focus on what truly matters. We encourage our listeners (both of you) to use these fallacies to evaluate …

Should leaders apologize?

Perhaps you think this is a rhetorical question. Ask yourself: When was the last time I apologized to a direct report? I heard from an eyewitness of an event where a car dealer summoned every employee to the service lane. He then closed the doors and preceded to bless them out with, shall we say, harsh words. “Any questions?” he …

Common fallacies: Seeing through what’s not true (part 3–”Statistical” errors)

Some informative new episodes related to our series on “Crucial Conversations:” This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true. Identifying and naming these statements can keep you from losing focus on what truly matters. We encourage our listeners (both of you) to use these fallacies to evaluate …

Common fallacies: Seeing through what’s not true (part 2–Propaganda)

Some informative new episodes related to our series on “Crucial Conversations:” This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true. Identifying and naming these statements can keep you from losing focus on what truly matters. We encourage our listeners (both of you) to use these fallacies to evaluate …

Depraved because you’re deprived

It’s an anecdote I found completely bizarre. Until I heard it from multiple clients. I suspect you have experienced it, too: There are employees who simply walk out of the room when conversations with bosses or customers get the least bit tense. If they are criticized in any way, they literally stand up and walk out. When they walk out, …

Common fallacies: Seeing through what’s not true (part 1–Avoiding the question)

Some informative new episodes related to our series on “Crucial Conversations:” This latest series focuses on “common fallacies,” arguments we make that, if you stop to think about them, just can’t be true. Identifying and naming these statements can keep you from losing focus on what truly matters. We encourage our listeners (both of you) to use these fallacies to evaluate …

Developing confidence as a new leader

Are you a new leader lacking confidence? We’ve got some tips.  Confidence wasn’t automatically included when you were promoted to your first leadership position. We can help. Questions? Comments? Ideas for future episodes? Email Mike and/or Mark.  Listen here … subscribe on Spotify, Amazon or Apple … or watch below.

Podcast 114 – Crucial Conversations: Take action–and follow up!

That high-stakes, emotional conversation you just had? The one where you finally had a resolution to a big issue? It’s all for nothing if you don’t complete this final step. This episode is part of our series on “Crucial Conversations.” The first episode is at this link. We would love your questions and comments for future episodes: Email Mike and …

If you measure happiness, what are you measuring?

Happiness and engagement go hand in hand for employees. An influential business book, “The Happiness Advantage,” has suggested that for over a decade now. Last week we talked about surveys to measure happiness and how dialogue gets to the heart of things more effectively. Talk with your people. But just what is happiness? What is engagement? Enter this article: “In …