When I was a kid, I had a lot of Hot Wheels. If you’ve ever watched our podcast, you will have noticed a few on the shelf behind me. Two of my favorites: a De Tomaso Pantera and a 1962 Corvette. Just one little problem: They aren’t Hot Wheels. They are Matchbox cars. At the time, it seemed like all …
WAS YOUR NEW EMPLOYEE’S BEST DAY HIS INTERVIEW DAY? TESTING FOR SKILLS
You had a good feel about him. You even used modern interviewing techniques to select the right kind of hire. But a dud slipped through anyway. Are you testing for skills? Questions? Comments? Ideas for future episodes? Email Mike and Mark. Listen here … subscribe on Spotify, Amazon or Apple … or watch below.
The right question could save a life.
DISCLAIMER: This episode features the observations of two coaches and is not psychiatric or legal advice. We hope, as the episode mentions, to connect you to life-saving resources for a nightmare scenario. Coaching and managing can uncover life-threatening situations. What do you do if you suspect suicidal thoughts in the workplace? The right question could save a life. …
Coaching employees: Is telling off the table?
It’s a question we are often asked: “I’m trying to coach my employees, but sometimes I need to tell instead of coach. When is that OK?” There is a simple answer, and it involves this chart we have made available for download. It also involves Charles Bronson and Jason Statham, for some reason. … Questions? Comments? Ideas for future episodes? …
Is it Judgment Day for employee engagement, too?
Last week I talked about the Customer Experience Judgment Day upon us. Maybe it’s Judgment Day for Employee Engagement, too. Today I received two emails from the same client. The first one linked to this article about how middle managers are the workers closest to burnout, because (among other things) they are translating between frontline workers and executives, two groups …
Do you manage with power or with love?
There is a way of looking at the world that can severely hamper your ability to successfully navigate work life, let alone life. Its opposite can unlock new levels of not only success but fulfillment. Let me illustrate with a couple of word pictures, one true, one fairy. “What do you mean you can’t sleep?” Last spring, my eldest got …
Developing confidence as a new leader
Are you a new leader lacking confidence? We’ve got some tips. Confidence wasn’t automatically included when you were promoted to your first leadership position. We can help. Questions? Comments? Ideas for future episodes? Email Mike and/or Mark. Listen here … subscribe on Spotify, Amazon or Apple … or watch below.
If you measure happiness, what are you measuring?
Happiness and engagement go hand in hand for employees. An influential business book, “The Happiness Advantage,” has suggested that for over a decade now. Last week we talked about surveys to measure happiness and how dialogue gets to the heart of things more effectively. Talk with your people. But just what is happiness? What is engagement? Enter this article: “In …
A psychologist’s advice for parents applies to managers
If you treat somebody like a child, they may act like a child. That’s why my podcast cohost Mike Marshall says good managers drop the attitude of “I’m just running a daycare. I’m a glorified babysitter.” (Read more about it in his book “Coaching Amplified!“) But it is easy to see why a manager might be frustrated to the level …
Podcast 106: So you have to go to a mandatory workshop … (Mike and Mark: live!)
Have you ever been strongly suggested to attend a presentation or workshop? Perhaps even “voluntold?” This episode is to help you make the most of it. And for the first time ever, Mike and Mark facilitated some workshops together. So for the first time ever, they recorded an episode sitting in the same room. Let the dumpster fire ensue. We …