If you want to “be better at being better,” you need a vision. Mike and Mark share tools they use to help individuals and organizations develop a culture of continuous improvement. All you need is a penny, a blank sheet of paper and some crayons. … Herb Mast’s “Intentionality for Leaders.” Interested in coaching or training on these topics for …
Resting is rusting! Be like Buc-ee’s and be better at being better.
Are you improving your organization? Not good enough! You have to, as Seth Godin says, “be better at being better.” Continuous improvement, kaizen, is the name of the game. We talk about the signs that you’re settling for less than that–and habits to improve your continuous improvement culture. Interested in coaching or training on these topics for you or your …
People should NOT be well-rounded: Mark’s brother the Strengths Coach
Discovering and developing your strengths is the best path to reaching your potential–and there is a powerful way to use them with a team. Mark’s brother joins the podcast to explain CliftonStrengths, a.k.a. StrengthsFinder. Luke Ramsay was Gallup’s third certified Strengths Coach in the state and has given more than a thousand assessments. Email Luke here. Purchase “Born to Build” …
My Favorite Martin: Mike interviews Mark’s dad
A high-school drop out who became a chemistry major … who had a career in IT … which led to a long, successful career in training and development? Meet Mark’s dad, Martin Ramsay of CEATH Company. Mike and Martin have a wide-ranging discussion about how Martin combined so many streams, found clients, used experiential learning, and traveled the globe using …
Want engaged employees? You need “Growth.”
The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …
Want engaged employee? You need “Belonging and the Greater Good.”
The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …
Want engaged employees? You need to meet “Basic Human Needs.”
The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …
Want engaged employees? You need “Clarity and Resources.”
The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …
Hope in suffering, 2: Surviving abuse in a Soviet orphanage
WARNING: This episode features physical and sexual child abuse, as well as suicide.She is a cherished wife and mother of four successful children. She owns her own cleaning business. She is usually the most positive person in the room. And yet she started life in an orphanage in Moldova, surviving years of some of the worst trauma. What was life …
Hope in suffering, 1: Surviving abuse in a Soviet orphanage
WARNING: This episode features physical and sexual child abuse, as well as suicide.She is a cherished wife and mother of four successful children. She owns her own cleaning business. She is usually the most positive person in the room. And yet she started life in an orphanage in Moldova, surviving years of some of the worst trauma. What was life …