“You know, we’re just not reaching that guy.” -Gary Larson’s The Far Side Mike shares the story of a client who had a huge opportunity to take sales and performance to the next level. He did all the right things … why weren’t his people doing the right things? Interested in coaching or training on these topics for you or …
“We’re always talking” is not good enough: The five conversations that drive performance
Mike and Mark have heard it before: “We’re always coaching around here.” What if we told you that talking isn’t necessarily coaching? And that there are five different types of talks you must have in order to drive performance? Your hosts reveal Gallup’s clear findings in this episode. Interested in coaching or training on these topics for you or your …
You should tell your people before “the judge” does
Mark’s kids experience that rite of passage for swimmers everywhere: the DQ judge. It’s a reminder that “clarity is kindness.” It is too late when your people are facing the judge. If you don’t hold your people to the standards, the judge will. Interested in coaching or training on these topics for you or your team? We’d love to hear …
The 3 elements of training that sticks
It’s the model of education that built a culture that has lasted millennia. It’s so profound–and so simple–that we can explain it in 15 minutes. Are you using all three elements in your training? Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Freedom and responsibility: Booker T.’s message for us
American hero Booker T. Washington told the story of the freeing of the slaves by relating the other side of the coin: responsibility. If you plan to grow yourself or to empower others, it’s a lesson you must embrace. More on slavery and American history: Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Persuading with “Feel, Think, Do”
If Mike’s wrong about Feel-Think-Do, then people shouldn’t be smoking anymore. And an entire segment of our economy should disappear. The concept will help you persuade others–and yourself. Resource mentioned: Positive Coaching Discussion Questions (free download) Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.

For the second time: Don’t use this word!
Mike and Mark recorded about this about a year ago … and it has come up again … and again … and again. … Now with some new data, new stories and new proofs, we give you: the coach’s forbidden word. Follow this rule and make your coaching less risky. Questions? Comments? Ideas for future episodes … or interview subjects? …
Discomfort is necessary!
There is a part of your brain that can grow every day. But only if you get out of your comfort zone. Mike explains the connection to getting better at literally anything that makes you uncomfortable. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Can you delegate to your busiest team members?
If you are a lone wolf with no direct reports, the last episode revealed how you can “delegate” some of your less important tasks so you can focus on your priorities. But what if you DO have a team … and that team is too busy to receive more tasks delegated from you? There is an answer, and it is …
How will you handle what schools are about to send your workplace?
I recently met a man who quit his job as a tenure-track professor to use his skills elsewhere. He told me that almost every single friend of his in academia had gone through a job change since the pandemic started. I asked him why, inviting him to tell me his story. His answer shocked me: “I was tired of being …