Discover how to stop getting bogged down by your team’s challenges and start empowering them to solve problems on their own. In this episode, Mark and Mike introduce the powerful 1-3-1 delegation method, a game-changing approach for managers who want to stay focused on leadership without being drawn into every issue. They also dive into why it’s crucial for employees …
Dignity and Excellence: The West’s culture code
Do you strive for Excellence? Do you honor Dignity? If you don’t have both, you’re missing out on what made the West so successful. Enjoy some ideas from Mark’s upcoming book, “The Lost Tools of Business.” (Mark’s podcast interview on Refining Rhetoric is found here.) Interested in coaching or training on these topics for you or your team? We’d love …
LISTENER UPDATE: Never assume people want to win as much as you do, part 2
Are you too arrogant to delegate? “One of our two listeners” had a great follow-up to Mike’s story about the managers who weren’t interested in winning. And Mike has a follow-up to what happened with that client. (FYI, Dow leads an amazing dojo called The Way Karate … so clearly he gets our “Dow-ist”/Taoist joke.) Interested in coaching or training …
Roleplay works: Mark coaches his kids to cold-call for the Country Ham Auction
Sales training: It’s never too early! Mark shares how his kids prepared for the 4-H Country Ham Project. Roleplaying cold calls helped them earn big money. But there is a bigger agenda at play … are you making use of it in your training? Interested in coaching or training on these topics for you or your team? We’d love to …
Author Chris Hunsicker: How to gain a non-duplicatable competitive advantage
Do you suffer from Mood-Dependent Excellence? Do you know why your back-to-basics meeting won’t solve your problems? Do you understand the difference between training and coaching? Chris Hunsicker joins Mike again to unpack a chapter of his book, “Unstoppable Culture: A Step-by-Step Guide to Create a Relentless, Results-Driven, High-Performing Team.” Grab a pen–lots of practical tips in this episode! Interested …
Never assume that people want to win as much as you do
“You know, we’re just not reaching that guy.” -Gary Larson’s The Far Side Mike shares the story of a client who had a huge opportunity to take sales and performance to the next level. He did all the right things … why weren’t his people doing the right things? Interested in coaching or training on these topics for you or …
“We’re always talking” is not good enough: The five conversations that drive performance
Mike and Mark have heard it before: “We’re always coaching around here.” What if we told you that talking isn’t necessarily coaching? And that there are five different types of talks you must have in order to drive performance? Your hosts reveal Gallup’s clear findings in this episode. Interested in coaching or training on these topics for you or your …
You should tell your people before “the judge” does
Mark’s kids experience that rite of passage for swimmers everywhere: the DQ judge. It’s a reminder that “clarity is kindness.” It is too late when your people are facing the judge. If you don’t hold your people to the standards, the judge will. Interested in coaching or training on these topics for you or your team? We’d love to hear …
The 3 elements of training that sticks
It’s the model of education that built a culture that has lasted millennia. It’s so profound–and so simple–that we can explain it in 15 minutes. Are you using all three elements in your training? Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Freedom and responsibility: Booker T.’s message for us
American hero Booker T. Washington told the story of the freeing of the slaves by relating the other side of the coin: responsibility. If you plan to grow yourself or to empower others, it’s a lesson you must embrace. More on slavery and American history: Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.