The CDK shutdown: A crisis so big it impacted the GDP. Mike and Mark watched a firm not just survive but thrive, thanks to five key behaviors. And it turns out there is a plot twist involved. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
The fall of BeReal and the rise of Dave & Buster’s gambling: Four ways to engage an online, overly stimulated workforce
We are always online, always stimulated. Apps that attempt authentic experience fail … but your phone can alert you to gamble on Dave & Buster’s games. (You read that correctly.) How can your employee experience engage such online, overly stimulated workers? There are four keys. … Interested in coaching or training on these topics for you or your team? We’d …
It’s a dog-eat-dog world–right?
A classic American novel spells out the philosophy that many have in the workplace. If your workplace struggles with politics, retaliations and victimhood, Mike and Mark have a reset. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
“We’re always talking” is not good enough: The five conversations that drive performance
Mike and Mark have heard it before: “We’re always coaching around here.” What if we told you that talking isn’t necessarily coaching? And that there are five different types of talks you must have in order to drive performance? Your hosts reveal Gallup’s clear findings in this episode. Interested in coaching or training on these topics for you or your …
Hey Boomer: Don’t tell your hard workers McDonald’s is hiring
Mark shares a true story about Baby Boomers misunderstanding Millennial hard workers, and the disastrous results of not addressing negative feedback. If you care about employee retention, this one’s for you. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
Booker T: Mistreating others hurts YOU
Mark is still fired up about Booker T. Washington. His take on his slaveowner father blew us away. Washington has something to teach us about how we handle mistreatment of people in the workplace. Resources mentioned: Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
For the second time: Don’t use this word!
Mike and Mark recorded about this about a year ago … and it has come up again … and again … and again. … Now with some new data, new stories and new proofs, we give you: the coach’s forbidden word. Follow this rule and make your coaching less risky. Questions? Comments? Ideas for future episodes … or interview subjects? …
New resources on our, well, Resources page
How did a French aristocratic lawyer in the 1830s make so many insights about the United States of America? How is so much of it still relevant not just to society–but to how we run businesses? Visit our Resources page. Go straight to the list of items for our Workplace Book Club and scroll to the bottom. There you’ll find …
The 5 questions you need to think things through
Are you interested in thinking things through? Communicating? Since the time of Aristotle, there has been a powerful tool to help you do both. Mark explains. Download the free handout with sample questions and an example here on our extensive Resources page. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
The Gift Hack: the secret that completely changes how you give
Mike reads academic papers. Is it for fun? A desperate cry for help? Regardless, one paper led to him giving the gift of a 3-foot Twix bar. The reaction to the candy is a great lesson for any individual or business wanting to make an impression with a gift. Questions? Comments? Ideas for future episodes … or interview subjects? Email …