Mike and Mark recorded about this about a year ago … and it has come up again … and again … and again. … Now with some new data, new stories and new proofs, we give you: the coach’s forbidden word. Follow this rule and make your coaching less risky. Questions? Comments? Ideas for future episodes … or interview subjects? …
Discomfort is necessary!
There is a part of your brain that can grow every day. But only if you get out of your comfort zone. Mike explains the connection to getting better at literally anything that makes you uncomfortable. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
A Genius on intentionality: Why and how some achieve more–and how you can too
We love featuring geniuses on It Doesn’t Take a Genius! Herb Mast’s book “Intentionality for Leaders” has been praised by the likes of Boeing and Ford CEO Alan Mulally and leadership great Patrick Lencioni. Mark asks Herb to share some of the insights in the book that helps you go “beyond mere talk, actionless goal setting and good intentions to …
“Not listening” is the new pandemic.
Mike has had a series of troubling interactions that explain a lot of what our clients are facing: Nobody is listening anymore. Fortunately, there are several ways to combat this. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
New resources on our, well, Resources page
How did a French aristocratic lawyer in the 1830s make so many insights about the United States of America? How is so much of it still relevant not just to society–but to how we run businesses? Visit our Resources page. Go straight to the list of items for our Workplace Book Club and scroll to the bottom. There you’ll find …
Refining Rhetoric listener? Classical Conversations supporter? Click here.
If you heard Mark Ramsay’s interview on the Refining Rhetoric podcast, welcome! We have a number of items that may interest you: *More on Mark and his PCC status with the International Coach Federation *An excerpt from his upcoming book, “The Lost Tools of Business” *A free online self-assessment on your professional life *Our Resources page, featuring DISC, the personality …
C’mon man, not everything can be a “customer experience!”
RANT INCOMING: An employee rant leads Mike and Mark to discuss good CX–and the motives and methods that create them. Have you considered both? Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
The 5 questions you need to think things through
Are you interested in thinking things through? Communicating? Since the time of Aristotle, there has been a powerful tool to help you do both. Mark explains. Download the free handout with sample questions and an example here on our extensive Resources page. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
A PR expert’s advice on public relations, Gen Z and AI
It doesn’t take a genius–but we have one anyway! And he’s here to help you understand your organization’s messaging, the next generation of workers and artificial intelligence. Introducing Mike and Mark’s friend and colleague, Baylor University lecturer Matthew Brammer. After marketing communication and PR roles (including a long stint with the National Hot Rod Association), Matthew began helping clients …
Earning eccentricity: Dennis Rodman wore a suit and tie on draft day
Want to be weird? Be excellent first. Mike explains his principle with a stellar server and Dennis Rodman. It shows up in sales, too. … Goofballs are just nutty. Stars are unique. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
