Do you strive for Excellence? Do you honor Dignity? If you don’t have both, you’re missing out on what made the West so successful. Enjoy some ideas from Mark’s upcoming book, “The Lost Tools of Business.” (Mark’s podcast interview on Refining Rhetoric is found here.) Interested in coaching or training on these topics for you or your team? We’d love …
Toyota explains how to never jump to a conclusion again
Toyota has been synonymous with quality for decades. Part of the secret is the company’s distinct way of operating, which has been a gift to companies and managers worldwide. Perhaps you know one of those gifts: kaizen. Do you know about genchi genbutsu? It has kept Toyota’s quality high … and it will prevent you from ever jumping to a …
Discomfort is necessary!
There is a part of your brain that can grow every day. But only if you get out of your comfort zone. Mike explains the connection to getting better at literally anything that makes you uncomfortable. Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark.
A PR expert’s advice on public relations, Gen Z and AI
It doesn’t take a genius–but we have one anyway! And he’s here to help you understand your organization’s messaging, the next generation of workers and artificial intelligence. Introducing Mike and Mark’s friend and colleague, Baylor University lecturer Matthew Brammer. After marketing communication and PR roles (including a long stint with the National Hot Rod Association), Matthew began helping clients …
Managers, you are not measuring what matters
Most teams and individuals have goals. Tracking progress on those is the easy part. What are you doing to measure and focus on the activities that lead to the goal? Questions? Comments? Ideas for future episodes … or interview subjects? Email Mike and Mark. Listen here … subscribe on Spotify, Amazon or Apple … or watch below the text.
Walk a mile in their moccasins
I remember the biggest fist fight my brothers and I ever had. It was tense. Then Dad, in his post-crisis lecture, said: A wise man once said: Walk a mile in your brother’s moccasins. That was it. Hatred left the room in that moment. We died laughing making fun of Dad. But of course he was right. Periodically, managers and …
Team accountability: three outcomes to prepare for
Our last episode revealed how to use “The 4 Disciplines of Execution” to lead an office. But once you have scores to measure on a scoreboard … how do you hold the team accountable? There are three possible scenarios. This episode prepares you for all three. Questions? Comments? Ideas for future episodes? Email Mike and Mark. Listen here … subscribe …
The death that comes with growth
My first boss, when I would complain about being busy, would say, “Mark … that’s a high-class problem.” He was right, of course. Better than the alternative. … There is another high-class problem that all successful organizations face: growth. If all growth meant were more clients, more sales, more profits, wonderful. But with the sales come more processes to execute. …
Your Great Work
“We need tall kids up here on the table!” “OK, I’ll get more blocks from the other areas.” “Guys, be careful, it’s swaying!” The family of kids spearheading all this work building a tower were inspiring. Eldest brother was the brains of the operation, figuring out how to keep the tower growing. Sister (next oldest) rallied support and organized workers. …
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